Have you ever thought about who packs your online orders? E-commerce is booming, and at the heart is the warehouse pickers and packers.
Efficient warehouse picking can actually reduce operating costs but up to 30%. But why are pickers and packers so crucial? This guide will show you the ins and outs of a warehouse job, and why it’s so important for e-commerce.
What is “Picking”?
Picking is gathering products from different parts of the warehouse. Depending on the size of the warehouse and amount of orders, this job may be done in a different way.
- Single Order Picking: Grabbing things for one order at a time.
- Batch Picking: Picking for multiple orders at a time.
- Wave Picking: Intelligently grouping orders based on time frame to work with shipping schedules.
What is “Packing”?
Packing doesn’t mean chucking something in a box. First, make sure the products match the order. Then, package it mindfully so it isn’t damaged during shipping. Label it correctly, so it doesn't get delayed, or end up at the wrong place.
Types of Warehouse Careers
Every role is vital to making sure the warehouse runs smoothly. Here are some examples of warehouse roles:
Picker/Packer:
- Gathers products and packages orders.
Warehouse Associate:
- Manages inventory and organizes shelves.
Team Lead/Supervisor:
- Oversees operations, makes sure procedures are followed, trains new employees.
Quality Control Specialist:
- Makes sure that the orders fit the company’s standards.
Technology Specialist:
- Manages automated systems in the warehouse.
Applying for a Job
To apply for a warehouse picking and packing job, you’ll usually first need to submit an online application, and/or a resume, through the company’s website. You could then get a quick phone call with screening questions. Then, you may be invited to an interview which could be in-person or virtual. After, be prepared for a skills assessment, background check and/or drug test. After some onboarding paperwork and safety training, it’ll be time to start your first shift!
What Should I Expect from a Shift?
Orders usually need to be filled around the clock, especially for bigger companies. You could have daytime, evening, overnight, or weekend shifts. They can be standard 8-hour shifts, or much longer. Some warehouses even do part-time hours. It’s important to understand all of the specifics before you accept the job.
Picking and Packing Technology
There are lots of ways that technology has improved the efficiency of this industry, cutting costs and boosting speed. Barcode scanners and RFID trackers help with precision and speed. Warehouse Management Systems track inventory and create packing lists. Automation tools help reduce training time and help workers through their tasks.
Picking and Packing Challenges
Though technology makes it easier, there is still a risk of mispicks, which are incorrect item selections. These could lead to returns that cost the company money. It can also be challenging to predict buying trends and seasonal shifts, so you might have to deal with a warehouse that’s understocked, or overstocked.
Bettering Productivity
How can you make your warehouse more productive?
- Organize the layout in a way that reduces employee travel time.
- Regularly reevaluate the picking methods, and see how you can improve it.
- Train employees as thoroughly as possible.
- Analyze data to inform your decisions.
Picking and packing workers are the life force of any warehouse. By optimizing this process, you can make your employers and your customers very happy!